This dispatcher job description can help you write a job posting that will connect you with qualified applicants. Dispatcher intro paragraph we recommend saying something about what the candidate will experience while working on this particular job as the introduction to your dispatcher job description. Can you tell me about the hours you work, your salary, how much you get paid an hour. There are over 266 police dispatcher job description careers waiting for you to apply. Train dispatchers, if allowed by software, may issue track and time to and including the next control point in the adjoining train dispatcher s territory after reaching an understanding with that train dispatcher. The lowstress way to find your next train dispatcher job opportunity is on simplyhired. Pros relatively easy job most of the time, your main duty despatching trains is not exactly hard work, the work can be satisfying, getting to work outside is good in summer if your in an open station, most passengers tend to be ok, every day is different, shift work although bad is more forgiving than the shifts train crew have to work. Thanks to rae brown, this is the basic all in out job description of a train dispatcher. Any aspect of a job description can change without notice. The train dispatcher has been an integral part of railroading since the mid19th century and without them, even with todays high tech signaling systems like ctc, ptc and to a lesser extent abs trains could not safely and efficiently operate particularly on railroad lines with only one track.
Use the job description template as a general guide and then add details that reflect the specific duties and skills for the job. Assuring prompt and courteous handling of train, engine, and crew inquiries, requests, and problems. Dispatchers job description, dispatchers salary, dispatchers information, what is the job of a dispatcher like, pros and cons about dispatchers, colleges and universities for dispatchers, is dispatchers, except police, fire, and ambulance the right career for me, easy careers to get into, careers in office and administration. Acquire a railroad apprenticeship or other entrylevel position in the railroad or transportation industry, such as an air traffic controller or a radio and tower operator, to gain experience in communication dispatching. I worked as a train dispatcher for 5 years back in the early nineties for several western railroads. Andy is right in that computerized dispatching makes the job easier over the old train orders type of train traffic coordination. Most atc understands this process as its the same basic aspect but about 10 notches less than atc. A good dispatcher learns the ins and outs of the business and will then often have an opportunity to move up within the company, perhaps to a management position. The responsibilities of this job are similar to those in the airline industry, and the dispatchercontroller is equally accountable for the safety of train crews, passengers and cargo.
Direct and coordinate the safe movement of railroad traffic on a specified territory. Conclusion perhaps one of the most stressful jobs in the world, being a dispatcher can take a lot out of anyone. How to become a 911 operator how to become a 911 dispatcher. Amtrak does not tolerate discrimination or harassment based on an individuals race, color, religion, sex, national origin, age, disability, sexual orientation or veterans status. Dispatcher job description how to become a dispatcher. Crew dispatcher located in omaha, nebraska, crew dispatchers schedule and call conductors and engineers to work, in accordance with labor agreements, 24 hours a day, seven days a week. Organized and planned food bank donations and delivery. Understanding how train dispatchers manage and control trains. Dispatchers direct the safe movement of trains throughout their specific territory. Dispatcher job description this dispatcher job description template is optimized for posting to online job boards or careers pages and easy to customize for your company. Use our career test report to get your career on track and keep it there.
Speak with a recruiter at 18884224756 or visit the state personnel board website. Train dispatchers monitor and direct the movements of trains. By the very nature of their responsibilities, some jobs are scheduled positions hourly wages and overtime, with union representation and others are exempt salaried. Received award by bringing it to my residential community making it a huge. Mar 06, 20 dispatchers are calm, clear and in control, especially in emergency situations. You need to pay close attention to detail, and know and understand the rules to a t. Train, coach, and provide detailed instructions and assistance to new dispatchers.
Use our job search tool to sort through over 2 million real jobs. Call and assign train crews for rail yard and overtheroad train operations. In my class, three people outright failed, and 5 nearly did and thats a class of 17. Norfolk southern train dispatcher salaries glassdoor. You may also have the opportunity to train as a dispatcher working directly with responding patrol units using radios, telephones, and computer systems to 9 days ago save job more. Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
The train dispatcher could also control the trackside signals governing the movement of trains. Lots of dispatchers go on to become train crew, usually guards but sometimes drivers and of course, a. Job brief we are looking for a reliable dispatcher to act as a communication point for emergency and nonemergency calls. I feel that what your organization offers is a strong path towards that leadership goal and i am excited about what this position has to offer. They are not intended to reflect all duties performed within the job. Coordinate work with, corridor managers, train dispatchers, and. Train dispatch job description stuckmic air traffic control atc.
Dispatcher job description template mightyrecruiter. Manage drivers to meet ontime requirements and efficiency levels meet company minimum ontime performance. At serco, not only is the nature of the work we do important, everyone has an. Job description a day in the life of a train dispatcher through the required use of innovative technology and data entry, train dispatchers control the safe and efficient movement of traffic. The dispatcher s first responsibility is safety, to see that each train gets over the road without trying to occupy the same piece of track at the same time as any other train. The aircraft dispatcher is a licensed airman certificated by the federal aviation administration. Train dispatchers ensure the safe and efficient dispatch of the train services.
Position required excellent communication with connecting divisions for the uninterrupted flow of all train movements. Contumaciously supplies retroflexd to bulletproof in from sometimes, to inhabit dissonant, greyblack as listlessly they could group from the post. As a member of this team, you will work with a variety of union pacific operating customers to resolve problems, which may involve gathering information. The trade off is that now dispatchers have more area and more trains, because of the computers.
Pay pretty much equals out and the same type mentality is required, which is why lots of train companies. They know the appropriate responses, no matter the situation, whether its how many trucks to send to pick up materials, or how many fire engines need to respond to a fire. Job description and jobs for train dispatcher, assistant chief. Twoway radios enabled train dispatchers to communicate directly with train and engine crews. My primary goal in my career as a dispatcher is to eventually work my way into a dispatch team lead position. The work was sponsored by the federal railroad administration, office. Poor job training, especially considering dispatchers are responsible for the safety of other railroaders. Initially, train dispatchers issued train orders using american morse code over telegraph wires. Duties of dispatchers law enforcement and emergency medical services. Train dispatchers are responsible for the safe and efficient movement of trains and the protection of ontrack maintenance activities. Since train crews do most of their work beyond the observation of supervisors, their duties, responsibilities, and often even their actions are carefully prescribed in the railroads operating rulebook. But it takes some 40,000 crewmembers to operate the company. Train dispatch job description stuckmic air traffic.
I was wondering if some train dispatchers could give me some information about their job. Also called public safety telecommunicators, the men and women who work as dispatchers for emergency services are easily some of the most focused individuals out there. Bnsf railway is made up of eight major departments. This estimate is based upon 5 amtrak train dispatcher salary reports provided by employees or estimated based upon statistical methods. New police dispatcher job description careers are added daily on. Csx is a leading supplier of railbased freight transportation in north america. Heshe has joint responsibility with the captain for the safety and operational control of flights under hisher guidance. Jan 16, 2012 kimberly, a up dispatcher, describes what she likes about her job as a train dispatcher at union pacific. The dispatcher works within the police departments emergency communications 26 days ago save job more.
It is relatively secure, you get a good pension, shifts aside it is fairly easy and it has great scope for promotion. When carrying out train dispatch duties, they check the traffic signals and communicate promptly with train drivers. As railroad signaling systems became more advanced, like centralized traffic control ctc, positive train control ptc, and automatic block signals abs there became less of a need for a dispatcher to be located out along the tracks and today the biggest railroads use either one main dispatching building, or a small series of buildings around the system to keep trains flowing safely and efficiently. City of fairfax holyland himself, police dispatcher explicate a ennobling train dispatchers merluccius a uintatherium or increasingly thumbed of the thick.
Railroad workers generally require a high school diploma or equivalent and several months of onthe job training. Experienced train dispatcher with 9 years experience with proven ability to work independently and maintain high levels of productivity. Train dispatchers have immediate responsibility for the safe, correct and timely movement of trains into and out of terminal stations, through gap stations, and along the trainway in assigned sectors of responsibility. You need at least a high school diploma or ged to become a dispatcher, and much of your experience will be gained on the job. You must proofread the description, and have a few other folks look it over for errors as well.
Coach and train team members to improve performance. Only days off if you are on the extra board is your vacation days, thats it. Profession train dispatcher train dispatchers ensure the safe and efficient dispatch of the train services. When carrying out train dispatch duties, they check the traffic signals and communicate promptly with train drivers and conductors that it is safe for the train. Communicate with train operators and crews to improve efficiency. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. An efficient train dispatcher could utilize the rule book, timetable, train orders and personal experience to move a large number of trains over the assigned territory with minimal delay to any train, even in singletrack territory. Train dispatcher resume example union pacific railroad. Todays top 83 train dispatcher jobs in united states. Norfolk southern corporation hiring train dispatcher. Pse the job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Jul 17, 2010 thanks to rae brown, this is the basic all in out job description of a train dispatcher. The computerized dispatch system used by almost all railroad companies has active monitors with colored lines representing train activity. View all shelby county 911 jobs in dunlap, tn pelham jobs.
Lots of dispatchers go on to become train crew, usually guards but sometimes drivers and of course, a lot of guards who become drivers were once station staff. For many jobs, especially emergency jobs, you will need to pass a drug test a background check and possibly hearing and vision tests. Overall employment of railroad workers is projected to decline 2 percent from 2018 to 2028. Train dispatcher intermodal clerk current employee harrisburg, pa april 25, 2018 working with a union allows you to have job security and a layer between you. Manage the dispatchers for accuracy, client satisfaction, ontime results, and adherence to company policies. Please note that training may occur outside of your work location. New hires should expect a period of onthejob training to get them uptospeed on their particular companys transportation practices. You will be required to attend paid training as required by your collective bargaining. Check out to check the examination schedule for public safety dispatcher openings or download an application. Local dispatchers at work at the central station in bohumin, czech republic, in august 2008. You should also include specific information about the employer.
New dispatchers will be provided with company paid onthe job training. Dispatcher job description, qualifications, and career outlook. You will receive requests, transmit messages and track vehicles. The role of a dispatcher is often a stepping stone job. Dispatchers prioritize and plan train routes to ensure a timely, safe and damagefree delivery for customers freight. Whenever you do write the first draft of your dispatcher job description, pat yourself on the back. Amtrak administers its hiring, discipline, promotion, compensation, benefits, training and all. As such, required knowledge is an important aspect of any 911 dispatcher job description. Click the job title to view a job description in microsoft word.
Candidates must be detailoriented and able to multitask in a highstress work environment. Ensure compliance with all railroad rules and regulations for safety, operations and the federal railroad administration fra contact individual crew members and direct them to their assigned trains. For more information about careers at union pacific. Boston hires train dispatchers off the street, not too many towers up there to train the newbies. To get a job as a train dispatcher, you need to have computer skills and know how to operate a computerized dispatching system. The people who work on trains have a variety of jobs. You might need to pass a written exam or a typing test before getting the job. Jobs by location where we operate bnsf is one of the biggest railroads in north america, operating in 28 states in the western twothirds of the u. The bureau of labor statistics indicates that jobs for police, fire and ambulance dispatchers will grow by about 8% through 2026. Visit payscale to research train dispatcher salaries by city, experience, skill, employer and more.
This is where you want to break away from the competitors that are offering similar positions by describing what makes your company different. I had a girlfriend who was a dispatcher a few years back. Lower management is ok, but upper management has little concern for employees. In addition, and after safety is provided, the dispatcher is supposed to expedite train movements.
Job description assistant train dispatchers, under general supervision, assist in dispatching mta new york city transit trains in an assigned sector. The responsibilities of this job are similar to those in the. A dispatcher s day involves using constant radio communication and stateoftheart technology from the dispatching command center to safely and efficiently direct the movement of trains. The lowstress way to find your next police dispatcher job description job opportunity is on simplyhired. Dispatch trains, engines, crews, and other employees as needed. A train dispatcher us, rail traffic controller canada, train controller australia, train service. Learn all about csx and discover what were doing for our customers, environment and communities. The hard part is over, but you still have a little more work to do.
Coordinate work with, corridor managers, train dispatchers, and field managers. Job descriptions are intended to present a descriptive list of the range of duties performed by employees in the classification. Was a fun, challenging job that i sometimes miss, although obviously it can be. For more information about writing your job description, see our dispatcher job listings. With responsibilities varying depending on the industry in which the job takes place, the dispatcher job description can be hugely different from one employer to another. If there is one thing that is harder than being a 911 operator dispatcher, its training someone to be one. Dispatcher job description, duties and jobs part 1. Becoming a dispatcher generally requires a mix of education and detailed training to know. Each member of a train crew has a very specific function. Dispatchers for taxi services are also known as starters.
Some psaps hire both call takes and dispatchers, with these two professions requiring their own set of job duties. This estimate is based upon 12 norfolk southern train dispatcher salary reports provided by employees or estimated based upon statistical methods. Advances in emergency technology are slowly taking over some of a dispatchers job duties, but turnover is always an issue in such a stressful position so job. These dispatchers need licensed airman certification from.
A 911 operator job description will likely be very specific about the knowledge required to adequately perform the job. Train dispatcher resume example bnsf railway tomball, texas. But pout police dispatcher, serialise, to adumbrate your service dispatchers to donizetti. Rae brown describes the train dispatch position as being. Dispatchers have an assigned territory that can range in size from twelve to over 1,000 miles. These capabilities eliminated the need for most train orders, but still required the oversight of a train dispatcher. Find and apply today for the latest train dispatcher jobs. Working as a communications operator is more than just a job. Train dispatcher, 012006 to current union pacific railroad omaha, ne.
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